Warranty

Nickels Cabinets warrants its products to be free from defects in materials and workmanship to the original home owner for a period of ten years on our "Custom" and "Viridian" product lines. Certain conditions apply, please contact your local authorized Nickels Cabinets dealer for all details.

Wood has long been admired for its distinct and unique characteristics. All wood species undergo a gradual aging process that will enhance the texture, color and grain patterns in the wood. The pronounced features of each wood species give a uniqueness and timeless appeal that can only be found in nature. These characteristics are particularly evident with our Natural and Basic finishes. While we make every effort to ensure that all of our finishes are consistent with our samples, variations in graining, knots, mineral deposits and color are inherent in wood and are considered acceptable.

When Nickels paints a multi-piece wood door, the joints in the door will inevitably telegraph through the painted finish. On some occasions, this joint will open up, thereby developing a hairline crack on the door face. These cracks in the joints are considered normal and acceptable, and are therefore not covered as a warranty issue. To avoid cracks, Nickels has many 1 or 2 piece MDF doors available that do not have joints on the face.

To file a warranty claim, the purchaser should contact the authorized Nickels dealer from whom they purchased our product. The dealer will assist in servicing the warranty claim.